I was very unsatisfied with how they handled my re...

I was very unsatisfied with how they handled my repair. They told me when I dropped off my item for repair that it would be several week and they would contact me to let me know when it was done. I told them to call me before repairs were done (once they had diagnosed the issue) so that I could make a decision whether to go forward or not. They never did.

After several weeks I called them and was immediately put on hold... for 18 minutes (looked at the call time when they finally picked back up). Come to find out that my piece had been complete 2 weeks prior and no one ever called me! That would have been very nice to know.

I'll look elsewhere next time before going to the mending shed.