Staying at this hotel while exhibiting at PAX East...

Staying at this hotel while exhibiting at PAX East. This evening, had noisy neighbors next door. At 12:30, asked them to be quieter so we could sleep. 20 minutes later, night manager Jeff Roses calls us and admonishes us to stop bothering our neighbors, or he'll call the cops.

When I point out that that we're lying in bed, and they're the ones making noise, Mr. Roses asserted that he'd been up to the floor, and that the people in the next room weren't 'excessively' loud. When I demurred, pointing out that we could hear them clearly through the connecting door, he admitted that noise leakage through the connecting doors was an endemic problem for Colonnade.

He offered-- at 1 AM-- to move us to another, perhaps quieter room. Us, mind you, not the folks making the noise. He does not appear to grasp why this is a non-solution to our problem.

Or, I should say, problems: the noisy neighbors and the annoying hotel staff. Mr. Roses mix of indifference and belligerence is my most striking impression of this supposedly luxurious hotel. If I have to be treated like this, perhaps it could be for less than $300 a night?