Jennifer Natera

Review of Banner Thunderbird Medical Cen...

I have never had a more horrible experience at a h...

I have never had a more horrible experience at a hospital. The triage woman told me that from an emergency standpoint, there is probably nothing we can do because it s not an emergency . Do you think it was her place to say this? Is she a doctor? Does she know what s wrong with me? Does she somehow perform a magical diagnosis as she does triage?

I have a large mass that formed on my lower back, that I m in extreme pain for and I was already visiting with my regular doctor. Obviously, i felt I had no other option. I went to work today and it got 5x worse. Trust me, I didn t want to sit 3.5 hours at the emergency room (that s what security was saying was the standard wait time) after two hours and people who had minor issues (I know because we sat there talking) cake and went ahead of me, I know that she left me to rot at the bottom of the list. I will never go back to this hospital, I d rather be sent to baptist or St. Joe s, ACROSS town.