Rebecca Valencia

Review of Honda of Serramonte

This is for the service department: I went in for ...

This is for the service department: I went in for an oil change during the promotional 'happy hour' special as advertised on Honda of Serramonte's Website. You have to print out the coupon and present it to the service advisor before repairs/services are done.

Though I only purchased an oil change, Bobbie, my service advisor, was very informative about the results of my inspection (included in the oil change). My car was due for maintenance soon, but I did not feel pressure to purchase any of the services as the time (unlike other shops I've been to in the past). I was also given the price for each service, which helped me not only understand the cost, but allowed me to compare prices, and shop around. Overall, my experience was pleasant.