I haven't posted a review before. Staying at the ...

I haven't posted a review before. Staying at the Bell Rock Hilton. VERY disappointed. Paying over $260 a night for a 1 bdrm suite. Asked for a QUIET room, was placed right above the outdoor patio to listen to people talking by the outdoor fireplace. With a view of a tree.

This morning asked for maid service at 8:30 am, returned at 11 to a dirty room. Was told by front desk they'd get to it when they could. Also mentioned two lamps didn't work. No repairs were made. The fireplace barely turned on, just a small blue barely visible flame. No repairs were made. AND the glassware was filthy. Left a note for maid to please replace with clean - returned to find the SAME glasses. And connecting to the internet is a major pita.

The building is nice, the pool was great, the restaurant was uber expensive but adequate. But the houskeeping sucks. I'll stay anywhere but here next time in Sedona. I give it 4 stars for the property and ONE star for the service. Nobody but the waitress is getting a tip.