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Review of Monterey Sheraton Hotel

Traveling across country during covid with kids fi...

Traveling across country during covid with kids figured Marriott would be the surest bet. Location is very great but with ZERO amenities could have paid less for same. Friendly desk staff. Beware their "laundry machine" is in a closet with an ice machine and a coke machine. The ALL soap is free from the front desk but the closet is sweltering and from smell appears no one EVER cleans these machines. Gross. We are in one of the new rooms with faux wood floors and had to keep the air at 60 for it to feel cool at all. The sink is weirdly shallow you and the wall get soaked every time. We were informed at check in that due to social distancing our room wouldn't be serviced for THREE days. Ew. I am sure we are not the only ones with this feedback but had to come to google to share as the hotel website most recent review was from March! Was also greeted on day 2 by a creepy earwig bug. Awesome. Nice try Monterey Marriott but telling us to try uber eats/grub hub instead of providing list of alternatives since you aren't providing anything, not very warm and fuzzy. It's good for what it is but what could you do extra to make up for the covid restrictions and leave us feeling a Marriot stay? Rather like the brusque barista you provided weekend mornings only, mostly disappointing and over priced.