gary Weaver

Review of Holmes Tuttle Ford

I went in yesterday, just to make an appointment t...

I went in yesterday, just to make an appointment to get recall issues taken care of. When I pulled up there were 3 people waiting for help as the 1 service writer was helping another person. As I looked in the offices that said "service writer 1 and 2" there were men sitting at both desk looking bored, one of which took a drink of water and looked out at us. Neither of the men bothered to come out to help the one man working, that is now telling the man he was helping how he was off the day before because it was his daughter's birthday and showing him pictures. MAYBE they have gotten to busy to take care of the business they have and need better or more help. I ended up leaving after about 20 min with not even an acknowledgement of being there.

I have to add that AFTER I posted my review a gentleman from H. T. called to apologize and set up an appointment to take care of the problem. When I went in to drop off my truck they were very helpful and they did take care of it. THANKS GABE.