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Steph Savage

3 years ago

Awesome after hours response - she asked all the r...

Awesome after hours response - she asked all the right questions, and Mike called right away. Mike listened to what I thought was the issue, and came ready with the right parts as soon as he could. Mike patiently answered all of the questions I had and was gracious - he kept to the values of why I keep calling Arpi s if I have a problem: just fix what s broken. Happy to pay the premium after hours charges anytime with the responsiveness and courtesy you guys consistently extend to clients. Mike, thank you for your help! 5 stars to you.

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