Jane Siu

Review of Marine Chrysler Jeep Dodge Ram...

If I wanted a lemon I would of just gone down to s...

If I wanted a lemon I would of just gone down to superstore.
Recently purchased vehicle and within hrs of driving the engine light went on . And having issues driving with shaking and faulty stuff happening while driving We were told that it got 180 pt check . But brought it to my mechanic and not even an oil change was done . Was told that the insurance would cover key fob, that s bs because the second fob they gave us in the first place had no battery in it , we had to purchase another battery only to find out it doesn t even work . Went back to dealership and they said that they have to check if insurance would cover it.
End results:
key fob still not replaced . Not heard back from them about it .
We had our mechanic fix the issues that were missed by dealership mechanic.
We are super unhappy with our experience with this dealership .
The only positive I would say is our experience with Simon (Quebec accent) he was great with answering and helping us . He even followed up the next day about the vehicle. I told him the problems that were happening . But since my family and I were leaving town we needed our car fro our trip. I could not trust the dealership mechanic to fix the car prior to us leaving . It s not his fault with what s happening . That s the dealerships responsibility to ensure that the cars that leave their lots are in good working order .