appalling customer service, never returned a singl...

appalling customer service, never returned a single call, constantly had to push them to do anything and given "xyz is on holiday" as a reason why nothing was getting done. felt our case was given an absolute minimal amount of attention. 3 changes of the person dealing with the case over 10 months.absolutely no help whatsoever in the time we used their services. gave no advice worth anything. suspect you only ever deal with clerks. truly a massive waste of money. fortunately we won our case in the end but no thanks to these disinterested clowns.