Pizza arrived cold, halloumi bites were a mush. Ve...

Pizza arrived cold, halloumi bites were a mush. Very impersonal, no attempt at an apology when I sent the pizza back for a bit of heat.
I thought drink prices had peaked at the most anyone would pay, but I was wrong, they've gone up again since my last visit. I generally like Pizza Express but the experience and the prices are pushing me elsewhere.