Relaxing stay, comfortable and clean rooms. Kind a...

Relaxing stay, comfortable and clean rooms. Kind and helpful security staff but overall was let down by general customer service. Reception staff were rude and unhelpful- too keen to hard sell an upgrade to answer any questions. Day of checkout also spoilt by random calls to the room phone at 8am and domestic staff coming to clean the room at 9am despite us explaining we would check out at 11am (an hour earlier than recommended). Would recommend for a one night stay if you were going to be out all day.