Mike Wainwright Review of Hoteis.com
We booked the stay at the hotel for Leakycon, whic...
We booked the stay at the hotel for Leakycon, which was supposed to be held here in the hotel. When we arrived they told us that Leakycon had moved to the convention center 10 minutes up the road due to the overwhelming amount of tickets sold for the event. When asked to be compensated because the reason for staying at this hotel was to be in the same building they would not do anything to compensate for the changes. They said it's just a short walk up the road in our underground tunnels. We asked about a shuttle but its first come first serve with no Gaurantee. This is upsetting because we were not informed by the move to the convention center til after we arrived. This says they didn't want to lose the money for the room because we could have stayed at the Omni which is across the street from the convention center. I am not interested in a business that is only concerned about its money and not its customers.
Comments: