Plenty of other places to get engraving done besid...

Plenty of other places to get engraving done besides this company. The counter person is aggressive, rude, and outwardly disrespectful. I made a couple of phone calls from their parking lot and made other arrangements in minutes with friendlier staff. I'm glad I went to another company to get my work completed, for less money, and faster service with a sales person who was accommodating and pleasant to coordinate the request. Plain and simple, go elsewhere for your engraving needs; you'll be happier you did. (Unfortunately, you have to give one star in order to post the review - should be a zero option based on the "service").

Per their review - I was willing to provide a digital image of the t-shirt that was brought in as an example. Then the request was for a discretized image - so they keep changing the rules. I was in a position to provide a high-resolution image, but not to the exacting specifications they kept changing. Basically, the "service" staff should have said they did not want to do the work in the first place. Also, I did not swear (albeit I probably said "hell" as in "The counter person does not know what the hell they are doing"). And yes, I raised my voice in order to get your attention as the counter person simply kept interrupting me. The counter person left in a huff (and certainly did not seem frightened) and told another person from the back to come out and provide assistance. She had manners and was useful.