Review of Lenovo (Raleigh-NC-USA)

4 years ago

Hi,

Hi,

I am writing to comment about the service of lenovo laptop in the Megalink Systems shop at 170 Upper Bukit Timah Road, #05-06/07, Singapore 588179.

The service was terrible. I took my lunch at Bukit Timah then went to the shop to service my lenovo laptop. Accidentally spilled my drink and it stained my shirt a little.

A woman in the shop claimed to be the boss of the company, saw that I was wearing a shirt with some stains, told me that the shop cannot help me in servicing my lenovo laptop. I have not even told her the problems with my lenovo laptop. I was intending to try to service my laptop and if it still does not work, I was hoping to get a new top-notch lenovo laptop.

Worst service ever in Singapore. I found out from one of the staff in the shop that the lady was the wife of the boss. I have written a comment on Google with regards to this poor and unacceptable service. I have been patronising lenovo since it started and before this, I was using IBM laptops. This time, it was a great disappointment for me. I have advised my organisation to review our company's purchase of lenovo laptops and tablets for the following years to come. We may not continue to use lenovo again as the customer service is very poor.

I do not recommend anyone to purchase lenovo products!