D

D Fink

3 years ago

My family stayed here for a week in May of 2017. W...

My family stayed here for a week in May of 2017. We were scheduled to stay at the Summit Watch which is where we usually stay but the pool was under construction so we switched to Mountainside because we love to swim. I was really disappointed when we arrived to hear that the pool was closed and only the hot tubs were available. I'm sure the attendant could see the frustration on my face as we left the front desk to go to our room. After settling in there was a knock at the door and it was a member of the staff with a huge ice cream basket with a really nice note apologizing for the inconvenience. I thought it was a very nice gesture. We had a wonderful week and probably prefer the Mountainside now.

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