grace gentica

Review of Mamma Francesca

Horrible reception from the start. The host made u...

Horrible reception from the start. The host made us follow her to the table then after a few steps stopped us and said we should wait. Came back to tell us to wait for 10 mins. Never detailing if there was a table or it's being prepared. Never went up to us again while we stand there at an awkward corner (no designated waiting area) with our two young kids. More than 10 mins just standing there, I asked her much longer, she said she'll check. (Mind you there were many vacant tables. There was a huge area with only one table occupied. The host even sat a couple who came in after us in a 6-seater table). Never came back to tell us any update when she said she ll check and instead went to the couple I mentioned to talk with the customers there. We decided to leave. I can't imagine how slow and inefficient the service will be if we stayed to eat.