Roz

Review of The Grace Hotel

Take care when checking into this hotel. I receive...

Take care when checking into this hotel. I received in excess of $1,400 in pending authorisations on my credit and debit cards over a two night stay even though my booking was almost half this amount. They also dis-armed our room keycards and asked when we were checking out even though we had booked two nights' accommodation. Great hotel in a great location let down by inadequate admin processes.