If I could give a zero I would. How in a mostly wa...

If I could give a zero I would. How in a mostly warm state do you rationalize these rates? 10 cents per kwh all year around??? And then you monopolize an entire community of low income residents and give them no other choice of utility company or even a supplier. This is a privately owned company giving the illusion they actually care about their customers' energy needs or societal standings. The only way to not pay a fee on top of your bill is to go to the office that closes at 530. Now, people who actually work a 9-5 and pay their bills without fuel assistance cannot make these hours. $3.50 to pay on the phone or online. $1 to pay at food lion. I guess I could write a check but the check costs money too. I'm disgusted with their business practices. There are some very kind and understanding agents , I give it a their employees for working for such a low grade establishment.

2019.... I recieved a bill $40 more than usual. Billing period June 13-July 15... freon was put in my a/c unit July 5th per my request to my apartments maintenance because the temperature just didnt feel cool at all. I do not have a digital thermostat to tell me whether or not the unit is running on AUX... PWC does not credit electric accounts, but they do water and sewage... I'm utterly convinced PWC's mission is to screw over as many low income and middle class families as possible. I have many more stories of my own and that I have heard from others about both electric and water/sewage services. This institution disgusts and sickens me.