Eunice T

Review of Pusat Perubatan UKM

01 Sep 2020 2.00 pm - the female attendant/announc...

01 Sep 2020 2.00 pm - the female attendant/announcer at the Pusat Komunikasi Jabatan Perubatan Kecemasan was very very rude. Even simple inquiry like if able to know status as my mother came in ambulance to HUKM Emergency and was pushed in for more than 2 hours into emergency due to stroke she would sarcastically replied that just "duduk dan tunggu. 2 jam tak lama mesti tunggu sekurang nya 3 jam"
I walked away but overheard her rude remark "bodoh tunggulah"
I asked for her name but she refused to tell and also she was not wearing her name tag

All I wanted to know is just status if mother was stabilised. Is that wrong and not permissible?
I was using my phone to update my sister and she thought I was taking her photo. Suddenly, a security officer Farid came and asked to check my phone citing that who I took that female attendant's photo. What rights they hv to check my phone but as I was not guilty I showed him my phone.
If she was not UNPROFESSIONAL or RUDE why so scared until must call security ?

Shouldn't STAFF MUST WEAR THEIR NAME TAGS.
No one likes to come to a hospital unless they or one of their loved ones is unwell/sick. But what is sicker is the attitude of such hospital personnel who sits at front desk that makes situation SICKER.