Shameka Stephens

Review of Freedom Paper

Horrible experience.

Horrible experience.

Purchased items in March, was told there would be a 2 week ship time. I found this acceptable. Purchased another item a week later, again was told there would be a 2 week ship time, I also found this acceptable.

Weeks went by and my order never shipped. Reached out to customer service, no response. After contacting PayPal to open an investigation for a refund someone finally got back to me in late June, 3 months later.

I let the company know in I longer wanted the items and wanted my money back, they sent one package anyway. I intended to reject delivery but, my neighbor got the package before I did.

Weeks later, someone contacted me about the second order. I let them know I no longer wanted their products and was seeking a refund. Even after me telling them no, they went and sent the package anyway.

This was a horrible experience. They blamed their shortcomings on the pandemic but, I ve been shopping at multiple places, big and small throughout the pandemic and there have not been significant delays in service for any of the other companies.

They should be ashamed of themselves. I will never purchase another thing from them again.