Poor customer service. Leased a new Durango and de...

Poor customer service. Leased a new Durango and dealership had lost the second key. As soon as I drove the car out breaks were shaking and noticed both exhaust are crooked. Dealer refuses to get me a rental or loaner even if the car has to be there for 2 days. They feel it s my problems they don t have the second key or that breaks are bad or exhaust is bent. To the owner who is going to write the same generic response that he is sorry for my bad experience and to call to resolve the issue, please spare me the generic response since I ve called them numerous times to no avail.