We stayed at this facility for our honeymoon from ...

We stayed at this facility for our honeymoon from 19 to 22 September. It is a very nice and welcoming structure but, for the price paid, we expected much more. At the time of check in we were informed that we would have to pay a mandatory extra fee of $ 40 a night which would have allowed us access to a range of services and experiences made available by the hotel and bookable with the concierge. It was a pity that immediately after checking in and going to the concierge to book the canoe experience, we were told, for our great disappointment, that there was no place available on the dates of our stay. The same thing happened the next day when we tried to book the photography experience in the Pacific: the first availability that was offered to us was 29, or about 10 days later (mah!). In summary we paid 40 dollars a day to take advantage of the only service really available and that is the water in the room that among other things turned out to be just over half a liter total per day for 2 people. The icing on the cake at check out: among the various fees and charges charged to our credit card there was also an order in the room for a dinner of more than 100 dollars that we never made. Only after informing the employee that they had never made this order was this expense item removed from the charges. Frankly we travel a lot and are used to very high standards of structure and find this really unacceptable.