Tricia Frey

Review of Coast Mountain Sports

I love this store, but my experience this week has...

I love this store, but my experience this week has me seriously concerned about the direction it is going. I went in 20 minutes before closing to pick up a quick bday gift for myself, sounds funny but it is my tradition and a way to treat myself. As I am looking at the Patagonia wall a staff members walks past into the office and all I hear from the office (in a very loud voice) is Closing time, get out of MY store. A few moments later two male employees emerge, no acknowledgement, no apology just more goofing off as they ask a female employee to shine a headlamp in their eyes. Seriously, the store was still open, there were customers shopping. Very disappointed at this level of unprofessionalism from a store that I love. Still giving a five star because this store is an essential Yukon retailer, and I know they can do better, but seriously step it up! Needless to say I left empty handed and disappointed.