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Annamarie Gregory

4 years ago

Showed up for my service appointment for my rear w...

Showed up for my service appointment for my rear wheel well gap issue, which wasn t huge. It was a small gap I wanted addressed before it became a big problem. I get there and Keenan pulls and yanks on it making it worse! WTF? Not cool. Then sends me to the collision center across the street. I ve had this car less than two months CPO from you guys. I don t expect stuff to come loose or start to fall off, certainly not service like that! Luckily for me the service center was awesome, friendly and had spare parts for what ended up being a super easy fix even though Keenan yanked it out further than when I showed up for my 9:30 appointment.

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