Sarah Nash

Review of Shangri-La Hotels and Resorts ...

My comments would be on the general noise and food...

My comments would be on the general noise and food at the hotel. Guests next door to us were slamming bedroom doors at 2am on the Thursday night (6th June) which made it difficult to sleep.
Also, I found that the curtains in our room were not long enough to block out the morning sunlight so my sleep was disturbed, as it was with the flashing light in the ceiling all night. We had an old musty smell in our room as well which we noticed when we walked back in after being out for a while.
Also the buffet was a little disappointing if you are trying to avoid obesity. Very few vegetables on offer that werent totally cremated or stir fried and it felt as though staff werent prepared for dinner on the wednesday night which we were told opened at 6pm. Some dishes were not on offer until 7. The steps of the smaller pool probably need to be refurbished as they are a little sharp now.