I lived in Drawbridge Apartments East for one year...

I lived in Drawbridge Apartments East for one year, March 2018-March 2019. I never had any issues and actually loved living there. The only reason I moved out was because when my lease came up for renewal they wanted an extra $75 per month in rent. That would have taken my $750 one bedroom apartment to $825 per month.

However, the reason I give them 1 star is because I have yet to receive my security deposit back. I moved out March 29th and was told it would take 30 days. Today is May 15th and I still do not have my deposit back. On May 6th, I called Amber at the corporate office to inquire about my deposit. (She did not answer the phone and I had to leave a voicemail.) She returned my call while I was at work and left me a voicemail saying that my deposit was mailed on April 19th and that she doesn t control the mail.

I called her back the same day and had to leave another voicemail because she didn t answer. I indicated that I would wait an additional week to see if it showed up and if not, I would be calling back on Monday. The deposit did not show up. I called back on Tuesday May 14th and left a third voicemail stating that I wanted whatever check they sent in the mail to be cancelled and that a new check should be written and mailed to me. Today is the 15th and she has not returned my call, nor has my deposit show up.

I would not recommend living with Drawbridge Apartments. I have done my due diligence in leaving a clean apartment at move out and providing my forwarding address multiple times. The corporate office is not completing their professional obligations in regards to my deposit.