Introverted MD

Review of The Donaldson Group

I live at Plaza Towers and this place is bad. What...

I live at Plaza Towers and this place is bad. What pulls you are the rental amounts, closeness to the Metro, and the conveniences of the surrounding community. Forget all that - this place would get a negative 10,000 if I could give it. The management office is responsive to complaints and requests, but beyond that, they will begin to ignore you if the situation isn't resolved in their timing.
A month and a half after I moved in, a person from the maintenance staff opened the crawl space access in my bedroom to fix a leaky tub spout in my bathroom, and afterward, didn't seal the crawl space like he should have, and it caused our unit to be infested with cockroaches! They were everywhere! I have killed at least over 120 of those nasty things. We had to leave our apartment and stay at a hotel - it was soooooo bad. I have photos and video to prove it all. A major inconvenience. The management office was very responsive, but stopped responding after a time. I then contacted the main Donaldson Group office to speak with the regional manager for Plaza Towers, but am now being ignored - no one will return my calls or my emails. They don't even answer the phone. I am not even rude when I call and am not a problem tenant - I just want my situation addressed. I have never been in any situation like this before. I still see cockroaches in my unit. I am a clean person, so I'm not the reason those nasty things are in my unit. It's disgusting.
They are the worst. I have been a resident here for ONLY three months and I am about to break my lease and move. A very horrible, nasty community. YOU HAVE BEEN WARNED. READ AND OBEY. Don't do like I did and tune out the voices of those who have done this before you. You will be SORRY.
You have been warned. DO NOT DO ANY BUSINESS WITH THIS COMPANY and don't move to any of their properties!!!!!!!!!!!!!!!!!!!!!!!!!!