Alfred Ong

Review of Hard Rock Hotel

Stayed here for 3 nights, the standard room is rat...

Stayed here for 3 nights, the standard room is rather small compared to other hotels I have stayed. The room is well kept, has enough lighting, the bed and pillows are comfy, and the bathroom is really clean. The heater works perfectly, and the water pressure is excellent. There's a safety deposit box, and ironing board with iron inside the tight closet. Breakfast buffet is served at the Market, downstairs below the lobby at 7AM. There's a fixed selection of salads, cold cuts, bacon, sausages, bread, cereals, and eggs. There's an omelette station manned by courteous staff who greets customers everyday, and prepares really tasty omelettes. The toasts are already served toasted, but I prefer warm toast than cold toast, so I often ask the lady staff to make new toasts for me, and hesitantly she makes the toast after a slight insist lol. Then I put cream cheese and strawberry jam on the warm toast, yummm! The strawberry yogurt with the mixed berries are great as well. The downside terribly slow lifts, there are 4 lifts, but it feels like only 2 are working, often times, the lifts would pass twice full, then the 3rd pass would be empty, really dislike waiting on lifts, stairs are also inconvenient as its part of the fire exit and entry/exit is located outside the hotel. A fire alarm went off early morning that startled the guests, really annoying buzzing noise, people went out of their rooms in pajamas and on foot, but it seemed to have been a false alarm. Overall, the hotel is above average, location is strategic, but would look to stay at a better hotel until ongoing renovations into Hard Rock Hotel are done.