Punta Cana is beautiful and the majority of the st...

Punta Cana is beautiful and the majority of the staff have been very kind. However, we are denfinitley disappointed. We are college students on our honeymoon and wanted to splurge and spent a lot for us hoping for a great experience. When we got here they took 3 HOURS to prepare our room and we had to wait in our sweats from the flight. They also didn t do anything special for our honeymoon, so apparently don t plan on that. We upgraded to the preferred club which I would NOT recommend. They never even ask you to prove your status and anyone at the hotel can walk into the preferred pools or beach. The preferred restaraunt has similar food to the buffet. In fact, we liked the buffet better especially for breakfast it had the exact same options and then some. We re super annoyed we spent the money for the preferred club and to make it worse, the staff in the preferred club lounge have been anything but helpful. Yesterday our towels were taken but not replaced so we went and asked the lounge to send more towels and they never did. We went down today and asked for toilet paper and they never sent any. The absolute biggest bummer is the fact me and my husband have had food poisoning. We ve been stuck in our room for 2 days. I went down today to the lounge and told them we are sick and they asked for my room number and said they d send up gatorade and NEVER DID. I also went down to buy pepto bismol at the shop and there was only one bottle left (no suprise there) but there was another lady whose husband also had food poisoning and she needed it. So, we split it and I poured some for us in a water bottle. (Thank you to her, she was so kind!) We still have a day left here and I m hoping we stop puking and having diahrea so we can go down to the beach. Such a bummer. If you re looking into vacationing here, try somewhere else! The hotel can t control this but there is SO much sea weed in the water and it s very brown and murky in the swimming area. Be very very careful with the food. We watched a chef after cutting up raw meat with a spatula serve rice with that same spatula. I ve talked to a lot of people who are sick. Also, the food here has been a huge disappointment. Very bland and now we re terrified to eat anything. We paid 200$ for the dinner on the beach and the dessert they brought was a chocolate mousse with the worst texture and flavor. BE CAREFUL ): and save your money for the preferred club- such a waste. We wish we would ve used the money for an ocean view room instead!