Brittney Butor

Review of Double Tree Rockville

Purchased a couples package for after having a lon...

Purchased a couples package for after having a long day discovering D.C. (30mins away). The package included chocolate covered strawberries to our room, a dinner for 2 with a complementary house champagne, & breakfast for 2(available room service upon request). It didn't go exactly as planned. They didn't really know what we were talking about when we checked in. We proceed to sit down for our dinner in the restaurant and the server was very polite but didn't know what we were talking about. After speaking to the front desk he confirmed our free dinner & champagne and said we'd be receiving everything else. About an hour after eating we had received the strawberries in the room. Then in the am we received our breakfast. All food was delicious and they apologized for not knowing. I stayed in a king room in 714 and it was spacious & nice with a huge TV & a microwave & refrigerator. I could've used more towels & I wish my special requests would've been read upon booking. I also took advantage of the pool / whirlpool which was nice & clean with odd hours. The hotel itself was under construction by the elevator, but not much of an inconvenience to guests. Overall a nice hotel and I am happy they accommodated to what I had purchased.