The only thing they are good at is to charge you e...

The only thing they are good at is to charge you extensively for all the pain they cause. Using their horrible web site, I set my payment option to direct debit (automatische incasso). After a month, they cut our internet and TV without any pre-warning because they think I didn't pay the bill. After a phone call and transferring the money manually, they fixed it in 48 hours. And now I see that they charge me extra 25 euro for their own foolishness. Please, stay away from those no matter what they promise you for your own budget and nerves.