Cassie Boye

Review of Colders Furniture/Kunzelmann E...

My first experience in colders should have told me...

My first experience in colders should have told me what kind of service I was going to get. Was told we would get our sectional in 6-8 weeks. We have called 5-6 times to ask when our sectional would arrive. We were told that it would be on the next truck (most likely) and be here a week and a half later. You would think that a customer that has already waited over the 8 week mark, has called MULTIPLE TIMES to check on the status of their couch, and is not happy you would make it a PRIORITY to get the sectional on the first truck sent out. NOPE. Not colders. I will never ever buy from them again and have never experienced worse service in my life. When they say 6-8 weeks just guarantee you won t see your furniture for 12-14 weeks. What an ABSOLUTE NIGHTMARE!!!!!!!