I went to Round Rock Toyota yesterday 10-27-2015 a...

I went to Round Rock Toyota yesterday 10-27-2015 and received a better than pleasant experience. I pulled into the service department and stood by my car a couple of minutes. when Michael (not sure if I spelled it right) took my information and then brought me over to Service Advisor Iris Rodriguez. Ms. Rodriguez took care of my service request with a smile and all answered all the questions I asked. She told me that I could sit in the lobby and wait if I wanted to. The lobby was very roomy, had fancy (free) coffee, water some kind of juice, cookies and TV's. It was very comfortable. After awhile Ms. Rodriguez came in to the lobby, found me and let me know about a couple of other items that needed attention. I told her that I didn't have the time on this visit to take care of it, and she said that would be fine she just wanted me to be aware of the items. She didn't force the situation at all like they do at some other auto dealers. She came back a little later to let me know that my vehicle was completed. I went to the service desk which was on the way out to pick up my keys. I forgot, I purchased some wiper blade refills from the parts department while waiting and when Ms. Rodriguez saw them in my lap she told me that she would have the mechanics install them at no charge. I was a very happy customer when I left the dealership and will return if I have any problems or need service work done. Thank you Round Rock Toyota and Ms. Rodriguez. Royce Stephens.