Review: Start to finish and why I gave 4 stars eve...

Review: Start to finish and why I gave 4 stars even with my experiences.

When I called to make the reservation, the woman was very nice, and helpful.

When my kids and I got there, that same woman checked us in and upon arrival the place looked clean, and taken care of. It's in a decent area too. Which is a plus. In Florida you just never know! So dont worry about that part if you're coming with kids, or alone. There is even a Dunkin Donuts RIGHT NEXT DOOR for lovers of decent coffee! WALKING DISTANCE EVEN!!! Bonus!

So we check in, get our key, and go to our room. I check it out. Bathroom- clean. Room setup over all - tidy. I check the bed. Pull back one sheet, theres a red fuzzy or something. I thought well, ok maybe it fell off the person's clothes when they made the bed?? I pulled back the sheets more, and there was a SCAB in the bed. Yes, a scab off someone's leg. I'm pretty sure I washed my hands raw. I immediately went downstairs and told the same lady that checked us in. She said she would get sheets and make the bed herself. She comes up, and still friendly, but seemingly slightly irritated that they clearly didnt make the bed. As I keep telling her how I found it and threw it on the floor when I realized what it was - she says in a more irritated tone....they didnt even vacuum! I'm getting you a new room, I'll be right back. Several minutes later the manager comes up, and as I tell him what was going on (he acted like he really didnt care) he said yeah ok we have another room for you. And I'll give you 5,000 points on your rewards card. We dont travel that much so that would do us no good. He ended up giving us that night for free.

So after the manager checked the new room we were going to, we switched rooms. I checked that room, and there was a dark hair in the sheets. So they, again, changed the sheets. After that, the room was good. No bed bugs, and the floor had been cleaned! Lol

The breakfast was decent every morning. We are vegetarian, so there was basically fruit, waffles, and cereal for us which is fine. One thing I would have loved, was if there was strawberry slices in strawberry syrup for my waffles. I've been to one hotel that had that, and it made all the difference! But on a side note, we were there 4 nights and they did have different waffle mixes so you didnt have the same thing every day.

Checkout was easy and they were still super nice, even with the rough start.

I gave 4 stars because of the discusting inconvenience at the beginning. That was pretty gross. I probably would have knocked off another star, but they sure did do everything possibly to try to make it right.