c collins

Review of Starwood Hotels & Resorts - Th...

First the good:

First the good:
- killer views from your balcony onto the mangroves, stayed in a spacious 2BR/2 bath unit with big balcony on 13 th floor.
- Nicely decorated unit, very spacious, dryer/washer etc, full kitchen, big bathroom - more a typical FL apartment style than the usual Westin character ( Westin acquired the property 15 mths ago)
- tastefully decorated lobby, state-of-the-art gym

Con:
- room access from outdoor floors ( motel style)
- dirty, very superficial cleaning - restricted to doing beds/ towel service. Our feet were constantly black even after a shower. One day, my husband stayed in the room and noticed the cleaner spending about 10 min only
- pool and bars and restaurants right at the bottom of the rooms/ apartments with ppl partying/screaming until midnight, kids screaming in the pool and music playing until 11 pm
- kids/ fam (or cleaners?) moving the balcony metal chairs for hrs/ horribly noisy in early am
- really out of the way in a residential area in the middle of nowhere... About 1-1.5hr realistic drive to fort Myers beach, Sanibel or any other beach close by due to traffic
- wifi and cell coverage nightmare ..during our 3 days stay I never managed to access the Internet on my computer, or iPad and ver limited in iPhone ( poor cell coverage with constant dropped calls)