I got into ER at St. Elizabeth on Sunday evening, ...

I got into ER at St. Elizabeth on Sunday evening, September 16th, 2018. The display on the corner of Washington st in Brighton showed waiting time of 8 minutes. On top of that, I called on the way there, to ensure the ER wasn't packed. I've got a sprained ligament in my knee and was in pain. The ER was practically empty when we arrived at around 7.30pm. It took about 20-25 minutes to get attention after I was registered: got temperature and blood pressure checked. After that it took over an hour for a nurse to take us from the waiting room inside for treatment. During the next 2.5 hours I got X-Ray done, got a pair of crutches, 2 ibuprofen pills and saw a doctor, who told me I didn't break anything and need MRI and see a specialist. Everybody was nice and polite. But at the same time, everything took 5 times longer than anticipated. I have a hard time understanding why I was there from 7.30 till 11.30 pm to get an X-Ray done and spend 3.5 minutes with a doctor. Very inefficient.