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wanderer notlost

4 years ago

Bad: check-in was stressful, being asked marketing...

Bad: check-in was stressful, being asked marketing questions (what brings you to this hotel, etc) and when I asked to please check me in because of a stressful drive was told they are required to ask this. We stay at Hampton's everywhere, 3 previous nights on the road, and have never been asked intrusive questions. Please stop asking solo females checking in personal questions, just icky.

Also bad: toilet ran over 5 minutes with every flush. Room entry hall lights not working with switch. Shower/tub needs reno, 2 star quality.
Because of stressful driving we did not ask for a room change, also was told they were full occupancy.

Good: room had great soundproofing even though we were right next to lobby and windows faced the driveway hotel entrance. I requested a quiet room with reservation and was worried about room location but no problem.

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