The online billing interface is easy to use and I'...

The online billing interface is easy to use and I've always been pleased with their customer service. I've called several times about my bill & starting/stopping service and have always had competent / helpful service reps. Wait times also haven't been bad, but I generally don't call around peak times.

Sounds like it's a different story if you're trying to get someone out to your property for an issue, but I've never had to go that route. In my experience I've been overall pretty pleased with Fairfax Water.