T J

Review of Waverley Mitsubishi

I m sitting here at the dealership still waiting f...

I m sitting here at the dealership still waiting for my RVR. I arrived at 10:30 regarding break noise (3rd visit on the matter) that has been reoccurring since the dealership did my break pads and rotors. It s now after 2:00 and still no progress. I just learned that my car wasn t even taken into the shop to be seen by a mechanic until 1:00. This has been happening repeatedly when coming in for service at this dealership even for a simple oil change. My time is not respected and timeframes are not realistic nor shared with the customer. Since my warranty is up, I will not be returning here ever again.