Leala Mitchell

Review of Western Veterinary Specialist ...

Amazing experience with the doctors, amazing exper...

Amazing experience with the doctors, amazing experience in person, but I live far away and trying to get a prescription faxed somewhere local is a nightmare. My dog is terminal and we're just doing pain management now. Last time I called for a prescription, no one passed the message on and it took 4 more calls to get the prescription signed and faxed. This time, I spilled the pill bottle and lost a couple of pills down the drain so I'm out before I planned and they seem to have no ability to tell me when they might actually fax the prescription off. Super frustrating to have to fight with the people who have made tens of thousands of dollars treating her to keep my dog from having pain during her last months.

Edit: Apparently they assumed this is no rush because "all shoppers drug marts are 24 hours." Uh, no, they aren't.