Allan S Review of ANDREW CHEVROLET
Took my car in for a fender bender repair. Cost wa...
Took my car in for a fender bender repair. Cost was $672+ which I thought was high for the actual work that had to be done, but I was not paying for the repair. The completed work was excellent, but I did not like the fact that I could not get a loaner. I was told a loaner was not available, bur I could "rent" a car for $23 a day. I said no way. I was the customer, and the dealership should provide a loaner if the car is in the shop for more than a day. Mine was in for 3 days (was told 2 when I had estimate and re-assured that when I actually brought the car in.) I had to take vacation days and have a neighbor take me home when I turned the car in, and bring me back when the car was finished. Sat around the house for 3 days without a car. This is not right. Andrew could have easily given me a used car off of their lot to use, or come up with something else. I was not pleased at all with that part of the whole experience.
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