Autoservice de Kemp

Review of PSA Finance Nederland

No star represents the best for the service of thi...

No star represents the best for the service of this company. Nowadays you have to download your invoices yourself via an app or a link that both do not work. And they are not or very poorly reachable. Attempt number 2 to get someone on the line. The 1st time more than 30 minutes on hold without anyone being able to speak, watch or attempt 2 what is seen in the previous reviews ... Yes after 45 minutes of patience I have a nice lady on the line. They have switched to a different system and therefore there is a backlog and enormous pressure. The email address on the invoice of the previous month also doesn't work anymore because it has changed. Handy if they might communicate this in advance. The business phone number has also been removed from the rotation so that you cannot get to speak to anyone ... Now I hope they will have time to process my mail within a reasonable time .. fingers crossed!