Maria Nelson Review of Sheraton Maui Resort and Spa
The location of the hotel is great, landscape is w...
The location of the hotel is great, landscape is well maintained and grounds are always clean. This hotel is about 50 years old, the exterior for the most part looks pretty good, but the rooms are starting to show their age.
Our room was spacious and had a beautiful partial view to the ocean. The bathroom had loose tiles, stained caulk and the shower curtain was stained. The refrigerator and safe work well.
The pool area is nice but the outdoor showers were partially working. The restaurant and entertainment staff was friendly and courteous, but the roomservice and grounds staff barely acknowledge you. I tried to call the front desk multiple times to inquire about the check-out and my calls were not answered. My husband had to personally go to the front desk to talk to them.
This is a nice hotel, but it certainly could use some improvement.
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