Jessica A. M. Harper Review of Waterford Square Apartments
I am at my wit's end. The first year my husband an...
I am at my wit's end. The first year my husband and I lived here, it was great. We didn't experience any major problems and we enjoyed living here, so we re-signed the lease.
This past month has been awful. I'm now realizing that our first year worked out so well because the most we had to put in for a maintenance request was to change a lightbulb or unclog a sink (which they did in about a week after I sent the request). We have been without air conditioning for a month! I've put in 2 maintenance requests, I've called at least 3 or 4 times, I've emailed the manager, and I've gone down to the office to speak to someone 3 times. Each time I talk to someone they say the same thing, "I'll have maintenance come down there," but they've only come once. Maintenance stopped by tbis past weekend, after a month without AC. And once he fixed it, it broke again within the hour. We've barely been surviving with fans, but last night at 3 in the morning, we experienced a partial power outage (goodbye fans). I've called Duke Energy and they can't see anything on their end that's the problem.
At first, I gave this complex the benefit of the doubt, but with so many complications happening without any clear answers, I definitely won't be signing the lease at the end of this year. I would advise anyone to find some place else to live. Living here is fine until you need them to hold up their end of the bargain.
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