Joseph Rennie

Review of Ansett Airlines of Australia

Had the displeasure of traveling Qantas from Hong ...

Had the displeasure of traveling Qantas from Hong Kong to Sydney on the airbus A330. Has to be hands down the worst flight ever. As a UK traveler I am used to Ryanair and easyJet but this Qantas was by far the worst.
Boarding at the gate was a shambles but boarded relatively quickly.
Service was shocking crew were very tired and it showed. Food selection was pitiful and a poor excuse.
Facilities were disgusting and never cleaned on the whole 9 hr flight. My chair 36D was broken and would not stay in a fixed position to lay back.
The seat space to relax in was small cramped and reminded me of easyJet or Ryanair.
Seat was not comfortable and the headphone jack did not work.
Screen size was small and not very responsive.
Positive was the easy transfer to domestic terminal.
I promised never to fly Qantas again in 2003 and I thought they had changed but clearly the economy passenger is not a priority or concern for them.