The previous gentleman that posted is actually acc...

The previous gentleman that posted is actually accurate. For what you receive, Austin Water customers have some of the highest prices for water. My impression is the employees seem to be one of the most "bunkered" agencies in the city. if you have a leak you get to pay. Austin water utilities leaks millions of gallons of water through leaky water lines and valves throughout the city every year. They don't pay for it, you do. Like most city agencies and utilities, they really not looking out after the consumer anymore, they're just looking out after their own interest. If they were really interested in conserving water you would see construction crews in all sections of town repairing leaking lines and valves and connections..