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I waited to post my review in case eagle lines wou...

I waited to post my review in case eagle lines would try and make the situation right. First of all i went with them in large part because they come in to your home and give you an estimate based on what they see then guarantee a rate as long as there are not more items added. My case was pretty easy because everything was going. I got the quote which was a reasonable price but then when they came to move me they told me there was more than they thought and wanted to charge me up to 1k more (I ended up having to pay over $500 more or they would hold my stuff hostage). This seems preposterous because there was less as I had loaded up my car with a whole truckload of things I was driving myself.

This in itself was frustrating. But it took about a month to arrive and I had to chase them down for any information on the shipment.

They told me my items would be sectioned off in a truck so they wouldn't get mixed with anyone elses. When it arrived they opened the truck and everything was literally thrown in there. I'm talking, my things were packed in plastic bins and at a minimum they weren't even stacked just everything was in a huge pile.

So not surprisingly my things came in damaged which they took no accountability for as they hadn't packed it. I packed it but I certainly didn't expect it would be shipped like that. The guys unloading it complained multiple times about reassembling the furniture (which is part of their guarantee). They said they don't know how it goes together because they didn't take it apart that was "the other guys". I said well you are one company that I paid for one service and I expect you to complete the job. Then I was trying to take inventory as I need to sign a paper saying everything has been delivered but one of the guys (the other one was pretty nice just one guy was awful) he got visibly angry that I was trying to make sure all my things arrived before signing and after raising his voice at me to a point i felt uncomfortable and unsafe I just signed. Only to find out later i have several boxes missing of kitchen items and sporting equipment which the company also says they arent accountable for. Do yourself a favor and hire someone else. Eagle does not care about you or your things.

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