James Hall

Review of Renaissance Cleveland Hotel

We booked our room and expected 4 Star accommodati...

We booked our room and expected 4 Star accommodations. The room we got was severely outdated. 1960 era wallpaper and carpet, peeling paint, banging pipes inside the walls every time someone in another room turned on the water. We booked a double bed room but got a single Queen. They sent up a roll-away bed then billed our card $50.00 extra for it. There is no breakfast, and no internet included in the price.