Paula Battaglio Review of Pheasant Run Resort & Spa
I shared a room with a friend, and both of us paid...
I shared a room with a friend, and both of us paid our share when we left. Then random charges started showing up on my account. In spite of numerous calls and visits to my bank, Pheasant Run ended up charging me AGAIN for the WHOLE PRICE of the room...both my part and my roommates' part. I found out that their credit card swiping machine was down the weekend I went. So I ended up paying through the nose for THEIR snafu. They were rude and talked in circles to cover their culpability. There was a different story every time I called. And they NEVER took any responsibility. They overcharged me almost $300, which they took from my checking account, and have not done anything to rectify their actions. I WILL NEVER GIVE THEM ANY MORE BUSINESS. Watch your back if you choose to go there, especially if you share a room. Give them your credit card info (especially a debit card) at your own risk.
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